Privacy Policy
Eden Rose Associates Ltd Privacy Policy
Effective Date: 19.05.2023
At Eden Rose Associates Ltd, we are committed to protecting the privacy and confidentiality of the personal information of our clients, artists, talent, and other individuals who interact with us.
This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable data protection laws in the United Kingdom, including compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
Personal information, or personal data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect and process the following types of personal information:
• Identity information (e.g. first name, last name, maiden name (where applicable), marital status, title, age / date of birth, gender, nationality / place of birth, driving licence, passport or ID card details).
• Contact information (e.g. address, email address, phone number).
• Professional information (e.g. portfolio, resume, work history).
• Financial information (e.g. bank account details for payment purposes).
• Communication records (e.g. email correspondence, telephone conversations).
• Technical information (e.g. your internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Any additional information that you may choose to tell us which is necessary for the provision of our talent representation services.
2. How We Collect Your Personal Information
We use different methods to collect personal information from and about you including through:
• Direct interactions with you, such as filling in forms or by communications between us in person, by phone, by email, by post or otherwise.
• Automated technologies or interactions through our website, under which we collect your personal information using cookies, server logs and other similar technologies.
• We may also receive personal information about you from third parties or publicly available sources.
3. How We Use Your Personal Information
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information for the following purposes:
• Providing talent representation services, including securing bookings and negotiating contracts on behalf of our clients and artists.
• Managing and administering talent profiles and portfolios.
• Communicating with clients, artists, talent, and industry professionals.
• Processing payments and financial transactions related to bookings and contracts.
• Conducting talent searches, auditions, and assessments.
• Ensuring compliance with legal obligations, such as tax and employment laws.
• Marketing and promoting our services, including talent showcases and events (with your consent, where required).
• Improving our services and customer experience.
4. Sharing of Personal Information
We may disclose personal information to third parties in the following circumstances:
• Artists or talent with whom we are seeking representation or bookings.
• Clients or production companies involved in bookings or auditions.
• Service providers and contractors assisting us in providing our talent representation services (e.g., photographers, stylists, legal advisors).
• Legal or regulatory authorities, if required by law or to protect our rights.
We will only share personal information with third parties who have agreed to comply with strict data protection and confidentiality requirements.
5. Data Security and Retention
We implement appropriate security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. We retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected and to comply with legal and contractual obligations.
6. Your Legal Rights
Under certain circumstances you have certain rights under data protection laws regarding your personal information, including the right to access, request correction, object to or restrict processing, delete, or receive a copy of your personal information. To exercise these rights or to make inquiries about your personal information, please contact us using the contact details provided at the end of this Privacy Policy.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can adjust your browser settings to refuse cookies, but this may limit the functionality of our website.
8. Talent Agency Specificity
As a talent agency, we understand the sensitive nature of personal information in the entertainment industry. We take extra precautions to protect the confidentiality and privacy of our clients, artists, and talent. We prioritise the secure handling of personal information and ensure that access to such information is limited to authorised personnel who need it for legitimate business purposes.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Eden Rose Associates Ltd
24 Park View House,
Hurst Street
London
SE24 0EQ