Privacy Policy
Effective Date: 19.05.2023
Last Updated: 12.06.2025
Eden Rose Associates Ltd
At Eden Rose Associates Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable, United States data protection laws due to third-party services we use, such as Tagmin.
By using our services or visiting our website, you agree to the practices described in this policy.
1. Who We Are
Eden Rose Associates Ltd is a UK-based talent agency representing artists in the entertainment industry.
Email: esther@edenroseassociates.com
Website: www.edenroseassociates.co.uk
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
For Clients and Talent:
• Identification Data: full name, date of birth, gender, nationality, right-to-work documentation, passport or other legal ID documents
• Contact Information: email address, phone number, postal address
• Representation Data: headshots, CVs, Spotlight links, voice reels, videos, showreel links, skills and experience
• Financial Information: bank account details, payment history
• Professional Information: agent-client correspondence, casting submissions, contracts, performance dates
• Special Category Data (optional): health information relevant to casting or access needs
• Social and Public Profiles: Instagram handles, website links, public images
• Emergency Contact Information (if voluntarily supplied)
For Website Visitors:
• Technical Data: IP address, browser type and version, time zone, device type
• Usage Data: interaction with the website, referring pages, browsing activity
• Cookie Data: collected via browser-based tools (see Cookie section below)
3. How We Use Your Data
We use your data to:
• Represent you for professional opportunities
• Submit you to casting professionals and employers
• Negotiate contracts and process agreements
• Administer payments and commissions
• Maintain communication with you
• Comply with legal, tax, and regulatory obligations
• Improve our website and services
4. Lawful Basis for Processing
We process your data based on the following lawful grounds:
• Contractual obligation – to fulfil our duties as your agent
• Legitimate interest – to operate as a talent agency
• Consent – where you have agreed to optional use, such as marketing
• Legal obligation – where required to meet regulatory or statutory duties
5. International Data Transfers
We use trusted third-party platforms, including Tagmin, which may store or process data on servers located in the United States.
To ensure your data is handled securely, we implement appropriate safeguards such as:
• Standard Contractual Clauses (SCCs) approved by the UK government or EU
• Use of providers who participate in the EU-U.S. Data Privacy Framework, where applicable
• Agreements with vendors that comply with applicable U.S. privacy laws and uphold strict data protection standards
6. Data Sharing
We may share your data with:
• Casting professionals, production companies, and collaborators
• Industry directories (e.g., Spotlight, Mandy)
• Legal, accounting, and administrative service providers
• Tagmin, email hosts, and scheduling tools used internally
• HMRC or other authorities as required by law
We do not sell or rent your personal data to third parties.
7. Data Retention
We retain your data for as long as necessary for your representation and legal/accounting obligations. You may request erasure of your data after representation ends, subject to lawful retention periods.
8. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct any inaccurate or outdated data
• Request deletion (the "right to be forgotten")
• Withdraw consent at any time
• Object to or restrict certain processing
• Request data portability
• File a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk
To exercise these rights, contact us at esther@edenroseassociates.com.
9. Cookies
We use cookies on our website to improve user experience and analyse site traffic. You can manage or disable cookies via your browser settings.
10. Third-Party Links
Our website may include links to third-party platforms such as Spotlight, Tagmin, or social media. We are not responsible for the content or privacy practices of external websites.
11. Updates to This Policy
This Privacy Policy may be updated periodically. The most current version will always be available on our website, and significant changes will be communicated directly where appropriate.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled:
Eden Rose Associates Ltd
Email: esther@edenroseassociates.com
Website: www.edenroseassociates.co.uk